PROGRAMME STANDARD TERMS & CONDITIONS

BACKGROUND:

These Standard Terms & Conditions, together with any documents referred to therein, set out the terms on which You can purchase a subscription to The Illuminators™ Coaching & Consultancy Programme (the Programme). Please read these Standard Terms & Conditions carefully and ensure that You understand them before agreeing to purchase a subscription to the Programme. If You do not agree to be bound by these Standard Terms & Conditions, You will not be able to purchase a subscription to the Programme.

1. Definitions and Interpretation

In these Standard Terms & Conditions, unless the context otherwise requires, the following expressions have the following meanings:
"Account"
means an account created on the Platform through which You may be given access to Programme Materials; 
"Agreement"
means the agreement between You and Us pursuant to which We shall provide a subscription to the Programme to You, on the terms set out in these Standard Terms & Conditions;
"Commencement Date"
means the date of the Order Confirmation;
"Confidential Information"
means information which is confidential in nature or which is or may be commercially sensitive, and which is disclosed as a result of or in connection with Your participation in the Programme. Confidential Information may include (but is not limited to):

(1) information of a secret, sensitive or confidential nature which is disclosed by You to Us in the course of the Programme; 

(2) information of a secret, sensitive or confidential nature which is disclosed in the course of the Programme by another Programme Participant, whether to You individually or in the context of group discussions; and

(3) information of a secret, sensitive or confidential nature relating to Our business, dealings, affairs, practice, finances, trading, software or know-how, and includes any Programme Materials;

and in each case, whether that disclosure is made orally or in writing, and whether or not the information is expressly stated to be confidential or marked as such.
"Consumer"
means a “consumer” as defined by the Consumer Rights Act 2015 who enters into a contract for purposes wholly or mainly outside the purposes of any business;
"Data Protection Legislation"
means all applicable data protection and privacy legislation in force from time to time in the UK including the UK GDPR; the Data Protection Act 2018 (DPA 2018) (and regulations made thereunder); the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of personal data;
"Fees"
means the fees payable by You for the Programme Subscription in accordance with Clause 6;
"Intellectual Property Rights"
means:

(a) any and all rights in any patents, trademarks, service marks, registered designs, applications (and rights to apply for any of those rights), trade, business and company names, internet domain names and email addresses, unregistered trademarks and service marks, copyrights, database rights, know-how, rights in designs and inventions;

(b) rights under licences, consents, orders, statutes or otherwise in relation to a right in paragraph (a);

(c) rights in or in relation to Our Confidential Information;

(d) rights of the same or similar effect or nature as or to those in paragraphs (a), (b) and (c) which now or in the future may subsist; and

(e) the right to sue for past infringements of any of the foregoing rights;
"Order"
means Your order for a Programme Subscription;
"Order Confirmation"
means Our acceptance and confirmation of Your Order;
"Our Platform"
means the online Learnworlds platform through which We will release Programme Materials to you from time to time;
"Programme"
means The Illuminators™ Coaching & Consultancy programme provided by Us to You under the terms set out in these Standard Terms & Conditions;
"Programme Materials"
means any and all materials which We may provide to You or to which You may have access during the Programme;
"Programme Participant"
means a participant from time to time of the Programme programme provided by Us;
"Programme Subscription"
means Your subscription to the Programme;
"Term"
shall have the meaning set out in Clause 2.5;
"Us" or "We"
means Home PR Ltd, a company registered in England & Wales under company number 12168397, whose registered office address is at 7 Castle Farm Court, South Cave, Brough, England, HU15 2FH, trading as ‘Stories from Home’; and
"You"
means the person to whom We shall provide the Programme Subscription under the Agreement.

2. How the Agreement is formed

2.1
Our Platform will guide You through the process of placing Your Order.
2.2
No part of Our Platform constitutes a contractual offer capable of acceptance. Your Order constitutes a contractual offer to purchase a Programme Subscription, subject to these Standard Terms & Conditions, which We may accept. Our acceptance is indicated by sending You an Order Confirmation by email. Only once We have sent You an Order Confirmation will there be a legal, binding Agreement between You and Us.
2.3
If, for any reason, We cannot accept Your Order, then any Fees paid by You will be refunded to You as soon as possible.
2.4
We shall provide the Programme Subscription to You on the terms set out in these Standard Terms & Conditions, which are incorporated into the Agreement.
2.5
The Agreement shall come into force on the Commencement Date and shall continue for 52 weeks from the Commencement Date (the Initial Term) and thereafter on a rolling monthly basis, unless You or We serve notice to terminate the Agreement in accordance with Clauses 9 – 10.
2.6
This Programme is intended for business purposes, and is not suitable for Consumers. By entering into the Agreement, You warrant that You are purchasing the Programme Subscription wholly or mainly for the purposes of a business, and not as a Consumer.

3. The Programme

3.1
A description of the Programme Subscription appears on Our Platform. During the Term of Your Programme Subscription, and in consideration for the Fees, We will provide:
3.1.1
an initial strategy call with Us;
3.1.2
a quarterly 1-to-1 Story Strategy workshop with Us;
3.1.3
twice weekly live group coaching calls (save during holiday periods to be advised to You in advance) on the dates and at the times advised to You by Us in writing, to take place online via Zoom;
3.1.4
access to Copy Edit ClubⓇ copyediting support, when We will review your written copy and suggest edits;
3.1.5
access to The Illluminators™ Programme group chat for Programme Participants;
3.1.6
ad hoc guest expert coaching; and
3.1.7
access to additional Programme Materials via the Platform.
3.2
We shall make all reasonable efforts to ensure that the general description of the Programme which appears on Our Platform corresponds to the actual Programme that will be provided to You. However, We reserve the right to update and/ or change the precise nature and contents of the Programme from time to time, at Our sole discretion.
3.3
We shall make the Programme Subscription available to You for the Term on the terms set out in these Standard Terms & Conditions. If you choose not to access the Programme Materials, the live coaching sessions or any other support or materials that may be included in the Programme, You will not be entitled to any refund of Fees
3.4
We expect You to satisfy yourself that the Programme will meet Your needs. We do not make any guarantee that You or Your business will obtain a particular outcome or result (financial or otherwise) or other opportunity from the Programme. Decisions as to whether and how to incorporate the principles covered in the Programme into Your business are entirely Your responsibility, and results for each client are different depending on a number of factors which are outside Our control.
3.5
 You understand that any testimonials provided on Our Platform and Our marketing communications do not and are not intended to represent or guarantee that You or any other Programme Participant will receive the same or similar results. Results differ from Programme Participant to Programme Participant and are dependent on many factors including the relevant Programme Participant’s commitment and effort.  
3.6
You understand that the Programme is not intended to be a substitute for legal, financial, tax or other professional advice, and that it is Your responsibility to seek such independent professional advice where necessary. 

4. Our Obligations

4.1
 In providing the Programme to You, We shall act at all times with reasonable skill and care, consistent with prevailing standards in the business coaching industry in the United Kingdom.  
4.2
We shall ensure that any persons engaged by Us to provide the Programme to You have the requisite skills and experience to provide that Programme.
4.3
We will make every reasonable effort to provide the Programme in a timely manner. In certain circumstances, including (but not limited to) where We encounter a technical issue, We may need to postpone the delivery of a live session, and/ or Your access to any Programme Materials. We shall use all reasonable endeavours to resolve any such issues. However, We shall not be liable for any delay in the provision of the Programme or access to the Programme Materials due to technical issues or circumstances outside Our control.
4.4
 Our obligations to You under the Agreement are limited to providing the Programme. Any request You may make for additional advice or assistance outside the scope of the Programme described on Our Platform shall not be included in the Fees. We may at Our sole discretion decline to deal with any such request. If We do agree to deal with any such additional request under this Clause 4.4, We will impose an additional charge for Our time. Any such charge will be agreed with You in advance. 
4.5
We shall not be responsible for the contents of any advice and support given to You by other Programme Participants in the course of the Programme. We have no obligation to check and correct any incorrect or inaccurate advice which may be given by Programme Participants.
4.6
We undertake that, during the course of the Agreement and after its termination, We will not disclose or use Confidential Information disclosed by You to Us in connection with Your participation in the Programme unless:
4.6.1
You have given Your written consent in advance;
4.6.2
 the Confidential Information becomes public knowledge other than by reason of Our unauthorised disclosure;
4.6.3
the Confidential Information is provided to Us by a third party without breach of any obligation to You; or
4.6.4
We are required as matter of law to disclose that Confidential Information.

5. Your Obligations

5.1
You will need an Account on Our Platform to access Programme Materials, which will be accessed by entering a user ID and a password (together the Log In Details). You agree that You will not under any circumstances share Your Account or Your Log In Details with any other person. If You believe that Your Account or Your Log In Details are being used without Your permission, You must contact Us immediately at hello@storiesfromhome.co.uk.
5.2
You understand and acknowledge the importance of the Confidential Information and Intellectual Property to Our business, and of preserving the confidentiality of any information disclosed by other Programme Participants. You accordingly warrant and undertake to comply at all times with Your obligations in relation to the Confidential Information and Our Intellectual Property Rights as set out in Clauses 7 and 8 below.
5.3
When communicating in any way during the Programme, You must not communicate or otherwise do anything that:
5.3.1
is obscene, offensive, hateful or otherwise inflammatory;
5.3.2
promotes or assists in any form of unlawful activity;
5.3.3
discriminates against, or is in any way defamatory of, any person, group or class of persons, race, gender, marriage or civil partnership, pregnancy or maternity, religion or belief, nationality, disability, gender reassignment, sexual orientation or age;
5.3.4
is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
5.3.5
is calculated or otherwise likely to deceive;
5.3.6
is intended to or is likely to infringe (or threaten to infringe) another person’s right to privacy or otherwise uses their personal data in a way that You do not have a right to;
5.3.7
claims expertise or professional knowledge or experience which You do not possess;
5.3.8
otherwise infringes the terms of use of Our Platform.
5.4
We reserve the right to suspend or terminate Your participation in the Programme and/ or Your access to the Programme Materials if You materially breach the provisions of this Clause 5 or any of the other provisions of the Agreement. If We suspend or terminate Your participation in the Programme under this Clause 5.4, no refund shall be due to You in respect of the Fees (or any part of them).

6. Programme Subscription Fees

6.1
 In consideration for Us providing the Programme to You, You agree to pay the Fees in accordance with this Clause 6.
6.2
The Fees for the Programme shall be the Programme Fees displayed on Our Platform at the time of Your Order. The Fees for the Programme are payable in weekly instalments, the amount of those weekly instruments is also displayed on Our Platform at the time of Your Order, via the payment gateway on Our Platform.
6.3
Any fees charged by Your bank or Your debit or credit card provider in connection with Your payment of the Fees are for Your own account and We shall not be responsible for these.
6.4
You shall be responsible for all costs You incur in connection with Your access to the Programme, any live sessions and any Programme Materials.
6.5
If the Fees are not paid in accordance with this Clause 6, We reserve the right to:
6.5.1
accelerate any unpaid instalments for the Initial Term, which will then become payable by You immediately, in full;
6.5.2
charge interest on any overdue sum at the rate of 4% per annum above the base rate of the Bank of England from time to time. Interest under this Clause 6.5.2 will accrue from the due date for payment until the actual date of payment of the overdue sum, and is payable on demand; 
6.5.3
suspend Your access to the Programme until payment of all outstanding Fees (together with any interest charged under Clause 6.5.2 above) is made in full; and/ or
6.5.4
terminate the Agreement, in accordance with Clause 10.1.
6.6
We reserve the right to change the Fees and to add, alter or remove special offers from time to time and as necessary. Any change in Fees will not affect You once You have entered into the Agreement.

7. Confidential Information

7.1
As a result of Your participation in the Programme, You may receive Confidential Information (including but not limited to the Programme Materials). You may also be privy to Confidential Information (including secret, sensitive or otherwise confidential information) disclosed by or relating to other Programme Participants.
7.2
You undertake that You will, at all times during the continuance of the Agreement and after its termination:
7.2.1
keep confidential all Confidential Information;
7.2.2
not disclose (either directly or indirectly) any Confidential Information or any information relating to any Programme Participant to any other person;
7.2.3
not use any Confidential Information other than for the purpose of Your participation in the Programme and subject to the Agreement; and
7.2.4
not make any copies of, record in any way or part with possession of any Confidential Information or any information relating to any Programme Participant.
7.3
 The obligations contained in this Clause 7 shall survive the Agreement.

8. Intellectual Property

8.1
All Intellectual Property Rights subsisting in Our Platform and in the Programme Materials shall at all times remain Our exclusive property (or the property of Our licensors, as appropriate). Nothing in the Agreement shall vest in You any rights in the Programme Materials or any other material provided by or belonging to Us (or Our licensors, as appropriate).  
8.2
When We provide You with access to the Programme Materials, We will grant You a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Programme Materials for the purposes of Your business. The licence granted to You does not give You any rights in the Programme Materials (including any materials that We may licence from third parties).
8.3
You may not, for the term of the Agreement and at any time after its termination:
8.3.1
copy, record, reproduce, modify, rent, sell, publish, republish, sub-licence, post, broadcast, distribute, share or otherwise transmit the Programme Materials (or any part of them) or make the Programme Materials (or any part of them) available to any other person;
8.3.2
use the Programme Materials in the provision of any other programme, training or mentoring; or
8.3.3
without prejudice to the generality of Clause 8.3.1, record any live session which may be provided as part of the Programme, without our advance written consent.
8.4
If You become aware of any actual or threatened infringement of Our Intellectual Property Rights, You agree to inform Us immediately in writing at hello@storiesfromhome.co.uk.

9. Cancellation by You

9.1
The Programme is a 52 week Programme, and by entering into the Agreement, You are committing to participate in the Programme for the full Initial Term, subject only to the following exception. You have one opportunity to cancel the Agreement on twenty eight (28) days’ written notice sent to hello@storiesfromhome.co.uk on the expiry of the first 90 days of the Initial Term. Thereafter, You shall not be entitled to cancel the Agreement until the Initial Term has expired.
9.2
Once the Initial Term has expired, You may cancel the Agreement at any time on twenty eight (28) days’ written notice sent to hello@storiesfromhome.co.uk. 
9.3
If you cancel the Agreement under Clause 9.1 or 9.2:
9.3.1
You shall not be entitled to any refund of the Programme Subscription Fees (or any part thereof) already paid by You; 
9.3.2
You shall not be liable to pay any further Programme Subscription Fees after the date on which Your notice of cancellation takes effect;
9.3.3
You shall not be entitled to rejoin the Programme until 12 months have elapsed since the date on which Your notice of cancellation takes effect.
9.4
You also have the right to terminate the Agreement if we materially breach the terms of the Agreement, and fail to remedy that breach within fourteen (14) days of You giving written notice of the breach to Us, specifying the nature of the breach.

10. Our Right to Terminate the Agreement

10.1
 We shall have the right to terminate the Agreement immediately if:
10.1.1
You breach any of the terms of the Agreement including but not limited to: 
10.1.1.1
Your obligations as set out in Clause 5;
10.1.1.2
Your obligation to pay the Fees in full and on time, in accordance with Clause 6; or
10.1.1.3
Your obligations in respect of the Confidential Information (Clause 7) and Our Intellectual Property (Clause 8);
10.1.2
You cease to carry on business, are declared bankrupt or enter into an insolvency or administration procedure or voluntary arrangement or composition with creditors; or
10.1.3
You have in Our reasonable opinion acted in such a way as might affect Our goodwill or reputation, or Our ability to deliver the Programme to You or to other Programme Participants.
10.2
We shall have the right to terminate the Agreement if an Event Outside Our Control occurs that continues for more than 60 days, or if We are unable to provide or continue to provide the Programme due to the non-availability of the necessary personnel and/ or materials, or for technical reasons.
10.3
We shall have the right to terminate the Agreement, at any time and for any reason, on 30 days’ written notice.
10.4
If We terminate the Agreement under Clause 10.2 or 10.3:
10.4.1
You shall not be entitled to any refund of the Programme Subscription Fees (or any part thereof) already paid by You as at the date of Our termination; and
10.4.2
You shall not be liable to pay any further Programme Subscription Fees after the date on which Our notice of termination takes effect.

11. Effects of Cancellation or Termination

11.1
Upon cancellation, termination or expiry of the Agreement:
11.1.1
any outstanding Fees due from You to Us under the Agreement shall become immediately due and payable;
11.1.2
The licence referred to in Clause 8.2 shall terminate; 
11.1.3
You will cease to have access to the Programme, including any live sessions, and to the Programme Materials via the Platform;
11.1.4
You undertake (if We so request) to destroy any copies of the Programme Materials that are in Your possession, custody or control, and to confirm to Us in writing that You have done so;
11.1.5
You and We agree not to engage in any conduct or communications, public or private, intended or likely to have the effect of disparaging the other or damaging their interests;
11.1.6
We shall have no obligation to return to You or remove any written or recorded content contributed by You in the course of Your participation in the Programme included to any recorded live sessions or any group associated with the Programme; 
11.1.7
all clauses of the Agreement which, either expressly or by their nature, relate to the period after the expiry or termination of the Agreement shall remain in full force and effect;
11.1.8
termination or cancellation shall not affect any remedy which the terminating party may have in respect of the event giving rise to the termination or cancellation or in respect of any breach of the Agreement which existed at or before the date of termination; and
11.1.9
subject as provided in this Clause 11, and except in respect of any accrued rights, neither party shall be under any further obligation to the other.

12. Our Liability

12.1
We make reasonable efforts to ensure that any Programme Materials We provide are accurate, complete and up-to-date. We do not, however, make any representations, warranties or guarantees (whether express or implied) in this regard. We are under no obligation to update the Programme Materials after they are provided to You.
12.2
We shall not be liable to You for any inaccuracy in any information provided in the course of the Programme and/ or in the Programme Materials, or for any reliance by You on any such information.
12.3
We shall not be liable in respect of any loss of profit, loss of business, interruption to business, loss of business opportunity, loss of goodwill or reputation or any indirect, special or consequential loss or damages.
12.4
We shall not be responsible for the contents of any advice and support given to You by other Programme Participants in the course of the Programme. We have no obligation to check and correct any incorrect or inaccurate advice which may be given by Programme Participants. It is Your responsibility to check and confirm the content of any such advice with an appropriate professional.
12.5
Without prejudice to the generality of Clauses 12.1 - 12.4, all warranties and representations are excluded to the fullest extent permitted by law.
12.6
Our total liability to You in respect of any claims arising out of or in connection with the Agreement, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall not exceed the total Programme Subscription Fees paid by You to Us under the Agreement.
12.7
Nothing in the Agreement seeks to exclude or limit Our liability for death or personal injury caused by Our negligence, or for fraud or fraudulent misrepresentation, or for any other liability which cannot be excluded by English law. 
12.8
The provisions of this Clause 12 shall survive the termination or expiry of the Agreement.

13. Events Outside our Control

We shall not be liable for any failure or delay in performing Our obligations under the Agreement where that failure or delay arises from a cause or event that is beyond Our control. Such causes or events may include, but are not limited to: power failure, internet service provider failure, service interruptions, industrial action by third parties, civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism, acts of war, governmental action, epidemic, pandemic or other natural disaster or any other event that is beyond Our reasonable control.

14. Data Protection

14.1
All personal information that You and We may use shall be collected, processed and held in accordance with the provisions of the Data Protection Legislation and the data subjects’ rights (including the rights of the parties to the Agreement) under the Data Protection Legislation. 
14.2
For complete details of Our collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is used, the legal basis or bases for using it, details of Your rights and how to exercise them, and personal data sharing (where applicable), please refer to the Privacy Notice which is available on Our Platform.
14.3
You understand that any live sessions we may provide as part of the Programme may be recorded and made available to view by Programme Participants. You hereby consent to Us recording, storing and using any such live sessions including Your voice and likeness and image in accordance with the Data Protection Legislation.
14.4
By entering into the Agreement, You consent to Us holding, processing and accessing Your personal and special category or sensitive personal data for all purposes relating to provision of the Programme under the Agreement, in accordance with Our Privacy Notice and this Clause 14.

15. No Waiver

No failure or delay by Us in exercising any of Our rights under the Agreement shall be deemed to be a waiver of that right, and no waiver by Us of a breach of any provision of the Agreement shall be deemed to be a waiver of any subsequent breach of the same or any other provision.

16. Assignment, Sub-Contracting and Third Party Rights

16.1
We may transfer (assign) Our rights under the Agreement to a third party (this may happen, for example, if We sell Our business). If this occurs, You will be informed by Us in writing. Your rights under the Agreement will not be affected and Our obligations under the Agreement will be transferred to a third party who will be bound by them.
16.2
You may not transfer (assign) Your obligations and rights under the Agreement without Our express written permission.
16.3
We shall be entitled to perform any of Our obligations under the Agreement through suitably qualified and skilled sub-contractors. 
16.4
The Agreement is between You and Us. No part of the Agreement is intended to benefit or confer rights on any other person, and accordingly the Contracts (Rights of Third Parties) Act 1999 shall not apply to the Agreement. 
16.5
Subject to the above provisions of this Clause 16, the Agreement shall continue and be binding on Your and / or Our transferee, successors and assigns, as required.

17. Severance

In the event that one or more of the provisions of the Agreement is found to be unlawful, invalid or otherwise unenforceable, that / those provision(s) shall be deemed severed from the remainder of the Agreement. The remainder of the Agreement shall be valid and enforceable.

18. Entire Agreement

18.1
The Agreement contains the entire agreement between You and Us with respect to its subject matter and supersedes and extinguishes all previous agreements, assurances, warranties, representations and understandings between You and Us with respect to its subject matter.
18.2
You and We acknowledge that, in entering into the Agreement, You and We do not rely on any representation, warranty, assurance or other provision (made innocently or negligently) except as expressly provided in the Agreement, and shall have no remedies in respect thereof.

19. Amendments to these Standard Terms & Conditions

We may revise these Standard Terms & Conditions from time to time. If We make changes to these Standard Terms & Conditions which will materially affect Your rights or obligations under the Agreement, We will give You written notice of the changes before they take effect, and provide details of how to cancel if You do not agree with them.

20. Contact details, feedback and complaints

20.1
If You wish to contact Us with general questions, You may contact Us by email at hello@storiesfromhome.co.uk. For matters relating to cancellations, please see Clause 9 above.
20.2
We always welcome feedback from Our clients, and will use all reasonable endeavours to ensure that Your experience of the Programme is a positive one. If You do have any complaint or issues with the Programme or services provided by Us, please contact Us as soon as possible at hello@storiesfromhome.co.uk. We will work collaboratively with You to resolve any such issues in a constructive way.

21. Law and Jurisdiction

21.1
This Agreement shall be governed by and construed in accordance with the laws of England and Wales.  
21.2
Any dispute, controversy or claim arising out of or in connection with the Agreement shall be subject to the exclusive jurisdiction of the courts of England & Wales. 

Website Terms of Use

BACKGROUND:

These Website Terms of Use, together with the documents referred to in them, set out the terms under which You may use our website at www.storiesfromhome.co.uk (Our Website). 

1. Definitions and Interpretation

In these Website Terms of Use, the following expressions have the following meanings:
"Content"
means any and all text, images, audio, video, scripts, code, software, databases and any other form of information that appears on, or forms part of, Our Website and/ or Our social media channels (including but not limited to Our Instagram channel at @stories_from_home and Our Pinterest channel at /storiesfromhome);
"Data Protection Legislation"
means all applicable data protection and privacy legislation in force from time to time in the UK including the UK GDPR; the Data Protection Act 2018 (DPA 2018) (and regulations made under it); the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of personal data (including the privacy of electronic communications);
"Intellectual Property Rights"
means:

(a) any and all rights in any patents, trademarks, service marks, registered designs, applications (and rights to apply for any of those rights), trade, business and company names, internet domain names and email addresses, unregistered trademarks and service marks, copyrights, database rights,  know-how, rights in designs, inventions and processes;

(b) rights under licences, consents, orders, statutes or otherwise in relation to a right in paragraph (a);(c) rights of the same or similar effect or nature as or to those in paragraphs (a) and (b) which now or in the future may subsist in any part of the world; and(d) the right to sue for past infringements of any of the foregoing rights;
"We/Us/Our"
means Home PR Ltd, a company registered in England & Wales under company number 12168397, whose registered office address is at Unit 219, Foundry The Beacon, Eastbourne, England, BN21 3NW, trading as ‘Stories from Home’, as the owner and operator of Our Website and Our social media channels; and
"You/Your"
means you, as a user of Our Website.

2. Acceptance of Terms

By accessing or using Our Website, you agree to comply with and be bound by these Website Terms of Use. If you do not agree to these terms, you should not use the Our Website.

3. Change to Terms

These Website Terms of Use may be revised from time to time without notice. Your continued use of our Website after any changes will constitute your acceptance of such changes. These Website Terms of Use were last updated on 23 October 2023.

4. Privacy Notice and Data Protection

4.1 Your use of Our Website is also governed by Our Privacy Notice, which can also be found on Our Website.

4.2 We will collect, use and process Your personal data (including any personal data you supply when setting up Your Account) in accordance with our obligations under the Data Protection Legislation and Our Privacy Notice.

5. Account

5.1 You will need to create an Account to access some parts of Our Website. You must ensure You provide accurate information when creating Your Account, and keep that Account information up-to-date if it changes.

5.2 You must create a strong password for Your Account.  You must not share Your Account or password with anyone. You must not use anyone else’s Account.

5.3 You must contact us immediately on hello@storiesfromhome.co.uk if You believe anyone else is using Your Account.

5.4 You may close Your Account at any time.  However You will not then be able to access those areas of Our Website which require an Account to access them.

6. Intellectual Property

6.1 All Content on Our Website and Our social media accounts, including but not limited to text, graphics, logos, images, and software, is Our property (or the property of Our licensors) and is protected by copyright and other intellectual property laws.

6.2 Save as set out in Clause 6.3, You may not use, reproduce, distribute, sell, sub-licence, store or create derivative works based on any Content from Our Website or Our social media accounts without Our prior written consent.

6.3 You may access, view and use Our Website in a web browser, print pages from Our Website and save pages for later offline viewing.

6.4 You must always acknowledge Us (or Our licensors, as appropriate) as the owner of the Content on Our Website and on Our social media channels.

7. User Conduct

7.1 You agree to use Our Website for lawful purposes only and not to engage in any activity that could harm Our Website, its users, or third parties.

7.2 Whilst We endeavour to keep Our Website free from viruses and malware, You are responsible for protecting Your hardware, software and other materials from viruses, malware and other internet security risks.

7.3 You may not:

7.3.1 Use Our Website for any illegal or unauthorized purpose;

7.3.2 Post or transmit any content that is (or could be construed as) harmful, offensive, discriminatory or violates any applicable laws;

7.3.3 Deliberately introduce any virus or malware, or attack Our Website by means of a denial of service attack;

7.3.4 Attempt to gain unauthorized access to Our Website or its systems; or

7.3.5 Link to Our Website in a way which suggests any association between You and Us or any endorsement by Us, or in a way which might damage Our reputation or take unfair advantage of it.

7.4 We reserve the right to suspect or terminate Your access to Your Account or to Our Website if You breach the terms of this Clause 7, or any other terms of these Website Terms of Use.

8. Links to Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the content or these third-party websites, and shall not be liable in respect of any such content. We are not endorsing that content by linking to them. You should review the website terms and policies of any third-party websites you visit.

9. Disclaimers

9.1 We make no representations or warranties, express or implied, that Our Website will meet Your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software or hardware, or that it will be secure.

9.2 We make no representations or warranties regarding the accuracy or completeness of the Content, or that the Content is up-to-date.  We shall not be liable to You for any inaccuracy contained in the Content or for any reliance You may place on that Content.

10. Limitation of Liability

To the fullest extent permitted by law, We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with Your use of Our Website.  If You are a business owner, We shall not be liable for loss of profits, sales, business or revenue, loss of business opportunity, goodwill or reputation, loss of anticipated savings, business interruption or for any other indirect or consequential loss or damage.

11. Indemnification

You agree to indemnify and hold Us, and Our officers, directors, employees, and agents, harmless from any claims, liabilities, damages, and expenses (including legal fees) arising from Your use of Our Website or from Your violation of these Website Terms of Use.

12. Governing Law

These Website Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Information

If you have any questions or concerns about Our Website or these Website Terms of Use, please contact us at hello@storiesfromhome.co.uk, or via any of the methods set out on Our ‘Contact Us’ page.
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